Directed receiving, storage, picking, packing, and shipping operations across multiple sites ensuring 100% daily throughput targets achievement.
Monitored productivity metrics, order accuracy rates, and labour utilization improving operational efficiency growth by 28% year-over-year.
Managed scheduling, workflow planning, training, and performance evaluations for 45+ supervisors and warehouse associates across facilities.
Ensured process consistency and compliance with operational standards while maintaining high inventory accuracy and performance benchmarks.
Supervised 30+ team leads and associates ensuring compliance with SOPs, safety protocols, and quality assurance requirements.
Resolved operational exceptions including shortages, system errors, labour gaps, and delays maintaining 96% on-time delivery performance.
Conducted cycle counts, root-cause analysis, and reconciliation procedures reducing stock discrepancies by 22% quarter-over-quarter.
Supported daily warehouse operations ensuring smooth workflow execution and adherence to productivity and service level expectations.
Supervised inbound and outbound dock operations including scheduling, unloading, receiving, packing, and carrier handoff procedures.
Processed documentation, labeling, and system transactions for 500+ daily receipts and shipments ensuring full inventory traceability.
Coordinated carrier pickups and deliveries resolving shipment exceptions and service failures to maintain 97% SLA compliance.
Ensured accurate and timely execution of shipping and receiving operations aligned with organizational performance standards.
Client Onboarding, Order Fulfillment, KPI Monitoring, Warehouse Operations
Directed operational onboarding for 3PL clients activating 5 accounts within 90-day go-live period successfully.
Monitored pick, pack, and ship execution maintaining 97% on-time fulfillment performance during onboarding phases.
Coordinated cross-functional teams ensuring smooth onboarding process and operational readiness for new client accounts.
Ensured adherence to KPIs and operational standards during initial client integration and execution phases.
Implemented receiving, picking, packing, and shipping workflows across multiple sites processing 8,000+ units per facility efficiently.
Standardized SOPs across both locations reducing operational variance by 30% and ensuring process consistency.
Coordinated operational setup and execution ensuring seamless warehouse launch and performance alignment with organizational standards.
Monitored operational workflows and performance metrics ensuring smooth transition and stability during initial launch phases.
Available for warehouse operations, inventory management, and logistics roles focused on performance and efficiency.
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